Mindware Research Institute (“we”, “us”, or “our”) provides the AI SaaS service “ThinkNavi” (the “Service”). This Privacy Policy explains how we collect, use, and protect user information.
1. Information We Collect
(1) User-Provided Information
- Name, email address
- Account credentials
- Input data (text, files, analytical data)
(2) Automatically Collected Information
- IP address, browser, device information
- Usage logs and access history
- Cookies and identifiers
(3) AI-Related Data
- User prompts
- Generated outputs
- Data processed for AI inference and analysis
2. Purpose of Use
We use collected data for:
- Providing and operating the Service
- AI-based analysis and inference
- Service improvement and optimization
- Fraud prevention and security
- Customer support
- Notifications of new features
- Statistical analysis (non-identifiable data)
3. AI Service Disclosure
The Service may use third-party AI providers (e.g., OpenAI).
- User input may be transmitted to external AI services
- We take reasonable steps to ensure data protection
- Users are responsible for not submitting sensitive confidential data
4. Data Retention
- Data is retained as necessary to provide the Service
- Data may be anonymized for analysis and improvement
5. Sharing with Third Parties
We do not share personal data except:
- With user consent
- When required by law
- With service providers (cloud, AI providers)
6. International Data Transfer
Data may be processed and stored outside your country due to cloud and AI service usage.
7. Security
We implement:
- Access controls
- Encryption
- Secure data management
- Staff training
8. Cookies
We use cookies for analytics and service improvement.
9. User Rights
Users may request:
- Access
- Correction or deletion
- Suspension of use
10. Changes
This policy may be updated as needed.
11. Contact
- Entity: Mindware Research Institute
- Email: sales@mindware-jp.com